du Official Business Partner

Enterprise Cloud, Telecom & IT Solutions for the UAE.

MyTel empowers UAE businesses with reliable cloud communication, business-grade telecommunication, high-speed internet, and managed IT services — all under one trusted du authorized partner.

Cloud PBX & Managed Voice
5G Business Mobile Plans
Fiber & Dedicated Internet
End-to-End IT Management
AK
MS
RJ
+
4.9/5

Trusted by 200+ UAE businesses

du
Live Network
All Systems Operational
M
99.9%
Uptime
24/7
Support
5G
Ready
Enterprise
Secure Network
Dedicated
Account Manager
200+
Businesses Served
99.9%
Network Uptime
24/7
Live Support
10+
Years Expertise
du Official Business Partner

The UAE's Leading Telecom, In Trusted Hands.

MyTel is an authorized business partner of du — Emirates Integrated Telecommunications Company. Our certified team unlocks du's full enterprise portfolio for your business: corporate pricing, priority provisioning, and dedicated escalation channels straight to the source.

  • Certified authorized business partner
  • Direct access to du enterprise portfolio
  • Priority provisioning & escalation
  • Corporate pricing for UAE businesses
Authorized
Enterprise Grade
5G Ready
24/7 Support
Proudly delivering du business solutions across the UAE — cloud, telecom, and IT under one authorized roof.

Core Services That Power Your Business

Three integrated pillars covering every communication and IT need — engineered on du's carrier-grade infrastructure.

01

Cloud Communication

Cloud-hosted PBX and virtual extensions that let your team make and receive calls from anywhere in the world under one unified number.

  • Managed Voice Hosting
  • Global Virtual Presence
  • Unified Communications
  • Call Recording & Analytics
Explore Cloud
02

Telecommunication

Business-grade mobile plans, 5G wireless, fiber broadband, and Closed User Group (CUG) packages tailored to your team's scale and usage.

  • Business 5G & Fiber
  • Custom CUG Mobile Plans
  • Dedicated Internet Lines
  • International Roaming Bundles
Explore Telecom
03

IT Services

End-to-end IT infrastructure, managed networks, security systems, and proactive support engineered around your operational goals.

  • Managed Network Services
  • Security & Access Control
  • IT Help Desk Support
  • Infrastructure Deployment
Explore IT

Everything Your Business Needs to Communicate

From boutique offices to multi-branch enterprises — one partner, every solution.

Global Presence

Establish an instant local presence in multiple countries with virtual numbers routed through one central extension.

Call Center Solutions

Enterprise-grade contact center with automatic recording, transcription, live monitoring, and team performance dashboards.

Business Mobile Plans

Custom Closed User Group (CUG) plans on du's 5G network with pooled data, unlimited internal calls, and priority activation.

Managed Networks

We design, deploy, monitor, and maintain your entire network infrastructure so your team focuses on business, not bandwidth.

Unified Communications

Voice, video, chat, and email in one interface — accessible on mobile, desktop, and browser from anywhere in the world.

Security & Access Control

Smart access control, CCTV integration, and network security systems for offices, warehouses, and residential complexes.

The Trusted Partner Behind UAE's Growing Businesses.

As an authorized du business partner, MyTel combines carrier-grade infrastructure with hands-on consultancy. We don't just sell services — we architect complete communication ecosystems that grow with you.

Official du Authorization

Direct access to du's business channels, priority support, and exclusive corporate offers.

Dedicated Account Manager

One point of contact for onboarding, escalations, upgrades, and billing — no call queues.

Zero Setup Downtime

Seamless migration and instant provisioning — most services live within 24 hours of approval.

24/7 Local Support

UAE-based engineers, WhatsApp escalation, and proactive monitoring across all your services.

Business team using cloud communication
du
Certified Since
Authorized Business Partner

Trusted by leading UAE businesses across industries

Hospitality Group
Real Estate Co.
Healthcare Plus
Auto Rentals
Retail Chain
Logistics UAE

What UAE Businesses Say About MyTel

MyTel transitioned our 40-seat call center to cloud PBX with zero downtime. The support team responds within minutes, not hours.

AK
Ahmed K.
Operations Head, Dubai

Their CUG plan cut our monthly telecom spend by 35% while giving us 5G coverage across all our branch locations. Highly professional.

MS
Maryam S.
Finance Director, Abu Dhabi

From dedicated internet to CCTV integration — MyTel handled everything under one roof. It's rare to find this level of end-to-end ownership.

RJ
Rajesh J.
IT Manager, Sharjah

Answers to Common Questions

What exactly is cloud communication?
Cloud communication is a hosted phone system that runs on the internet instead of physical PBX hardware. Your business gets a virtual extension that lets team members make and receive calls from any location — office, home, or on the move — under one unified number.
How long does setup take?
Most cloud services are activated within 24 hours of documentation approval. Fiber and dedicated internet lines depend on site survey and du provisioning windows, typically 3–7 business days.
Do we need to buy any hardware?
No — our cloud solutions are fully software-based. You can use existing IP phones, mobile apps, or web browsers. For premium deployments we can supply certified handsets and network hardware at partner pricing.
Can we cancel or downgrade our plan later?
Yes. Plans are managed on a monthly billing cycle with flexible upgrade or downgrade options. Any prepaid balance follows du's standard business terms, which we walk you through transparently before signup.
Do you serve businesses outside Abu Dhabi?
Yes — MyTel services businesses across all seven UAE emirates. Our engineers deploy on-site anywhere in the country, and remote support runs 24/7 regardless of your location.
du Official Business Partner

Ready to Upgrade Your Business Communication?

Book a free consultation with our specialists. We'll audit your current setup and design a solution that saves cost and improves performance.