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Modern cloud PBX and unified communications that let your team work from anywhere in the world.
A cloud-hosted phone system that replaces bulky on-premises hardware with a single virtual extension. Your team makes and receives calls from office desks, mobile apps, laptops, or a browser — all under one number, all managed from one dashboard.
Whether you're a boutique 10-seat office or a 500-agent contact center, MyTel provisions, configures, and supports the entire stack — engineered on du's carrier-grade cloud infrastructure.
One integrated platform for voice, video, chat, and analytics — accessible on every device.
Fully hosted PBX in du's cloud. No on-site servers, no upfront hardware costs — just working phones, day one.
Local numbers in multiple countries routed to one central extension. Serve international customers from one office.
Voice, video, messaging, and email in one interface — accessible on mobile, desktop, and browser everywhere.
Automatic call recording with AI-driven transcription. Search conversations, review quality, and stay compliant.
Professional greetings and menu routing 24/7. Direct callers to the right team member without a receptionist.
Live dashboards for call volume, agent performance, wait times, and abandoned calls — data you can act on.
Take your extension anywhere. Native mobile and desktop apps keep your team reachable on any device, any network.
Enterprise call center features — queues, skills-based routing, live monitoring, coaching, and CRM integration.
Enterprise-grade encryption for every call and message. Compliant with UAE data-residency and telecom regulations.
10-50 extensions with essential PBX features. Perfect for growing SMBs replacing legacy phone lines.
50-500 seats with multi-site routing, advanced IVR, and CRM integrations for scaling operations.
500+ agent contact centers with full omnichannel support, workforce management, and quality assurance.
Official Business Partner
Book a live demo. See how MyTel Cloud Communication looks on your team's actual workflow.